SUCCESS STORIES
See the results
“I was listening to one call - the guest was hard to understand, and I was shocked that the AI picked up every word I couldn’t.”
Brittany, Director of Sales & Call Center Operations, Pyek Group
AI Employee Catalog
Meet your future AI Workforce.
Front Desk Receptionist
Every inquiry captured and routed.
Lead Qualification Specialist
Qualified leads delivered to your team.
Missed Call Recovery
Invoices followed up. Payments recorded.
Appointment Coordinator
Appointments booked and confirmed.
Customer Support Specialist
Requests resolved. Exceptions escalated.
Operations Assistant
Recurring workflows completed in your tools.
FROM GOALS TO OUTCOMES
One place to manage all
your AI employees.
FROM GOALS TO OUTCOMES
Industries AI employees can help
Telehealth
Guide patients through scheduling and intake for virtual visits, with clear reminders and next steps.
Auto Dealerships
Turn vehicle inquiries into booked test drives and service appointments with timely follow-up.
Property Management
Turn leasing inquiries into scheduled tours while keeping resident questions and maintenance requests moving.
Health Clinics
Handle appointment requests and routine questions so clinic staff can stay focused on patients.
Legal
Capture new client inquiries and coordinate consultations, giving your team the context to follow up.
Home Services
Keep new business moving while your team is on the job, from service inquiries to booked appointments.
FREQUENTLY ASKED QUESTIONS
Questions before
you hire an AI
employee?
Vida is the AI Agent Operating System — a platform for building, selling, and managing AI capable of managing operations and running communication for a business.
An AI Agent Operating System (OS) is a complete suite of tools that lets you and your team create, deploy, and manage AI agents across every channel. It includes everything needed to build agents, sync agents, connect data sources, monitor performance, and scale securely — all in one place. The OS powers your agents and gives your team and enterprise full control over how they work.
A Vida Number is your dedicated AI-powered phone line. Every call or text to this number goes directly to your Vida Agent, so your business is always reachable. By signing up for a Vida subscription, you will have the option to select a local Vida number.
Vida Agents can do whatever you tell them to do. Common use cases include qualify leads, schedule appointments, handle support requests, handle intake forms, triage leads, after-hours support, and much more. They integrate with your existing tools to keep everything in sync, giving your team more time to focus on what matters.
Yes. Vida connects to your calendars, CRMs, ticketing systems, webhooks, and can even work with custom integrations through our API and native connectors. Your agents fit seamlessly into your workflow, not the other way around.
Yes. You can forward calls to Vida to protect your main line from spam and missed calls. Your number stays yours. Vida simply ensures it’s always answered.
Yes. You can forward calls from your mobile number to your Vida Agent. Contacts will still reach you directly, while new or unknown callers can be routed to your agent. Setup takes just a minute in the OS.
No. Your Vida Agent can only send and receive texts through your dedicated Vida Number. However, you can still forward calls from your personal number to your agent for full call coverage.
Yes, Vida supports HIPAA-regulated use cases through designated HIPAA-enabled configurations. Where Vida acts as a business associate with respect to PHI, Vida enters into a BAA where required and implements safeguards and controls designed to support its obligations under HIPAA.
Yes. Vida undergoes regular independent SOC 2 Type II audits to verify that our systems meet rigorous standards for security, availability, and confidentiality. These reports confirm that Vida follows industry best practices for data protection and operational integrity.
Yes. Vida abides by all STIR/SHAKEN and TCR policies, and automatically manages telecom and messaging compliance. This includes carrier registration, A2P 10DLC verification, and opt-in/opt-out handling — to keep your communications compliant with FCC, TCPA, and carrier regulations. This ensures your agents operate legally and reliably across all supported channels.
Yes, outbound calls can be made using the Vida OS. Outbound calls can be initiated via API, CRM Integration, or via the front-end UI using a .csv file.
Yes, outbound text messages can be sent using the Vida OS. Outbound text messages can be initiated via API, CRM Integration, or via the front-end UI using a .csv file.
Yes. Vida AI agents are capable of handling simple and complex workflows for business. Vida agents are equipped with their own computer, browser, memory, and the tools need to perform most any task a person can do.
