Press Release

Vida Achieves SOC 2 Type 2 Compliance, Demonstrating Commitment to Data Security

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AUSTIN, Texas, February 18, 2025 - Vida, a leader in advanced AI voice solutions for telecom providers and SMBs, announces that it has achieved SOC 2 Type 2 compliance in accordance with American Institute of Certified Public Accountants (AICPA) standards. This milestone underscores Vida’s unwavering commitment to protecting sensitive customer information and ensuring the security and reliability of its innovative voice AI platform.

“For our customers, this achievement is a testament to our dedication to safeguarding their sensitive data and ensuring that their interactions with our voice AI agents are secure,” said Brandon Robinson, COO of Vida. “SOC 2 Type 2 compliance not only strengthens our platform but also reinforces the trust our clients place in us to protect their data with the utmost diligence. Achieving this compliance is a clear indication that our systems and processes meet the most rigorous standards when it comes to security and privacy, reflecting our alignment with the strictest cybersecurity measures.”

The SOC 2 Type 2 certification, issued by AICPA, demonstrates that Vida’s systems and processes meet the highest standards of security, availability, processing integrity, confidentiality, and privacy, as audited by Prescient Security. This certification reflects Vida’s proactive approach to addressing today’s complex data protection challenges, ensuring that customers can confidently rely on its platform for secure communications and handling customer data.

Vida also will soon achieve HIPAA compliance, further demonstrating its commitment to data security and regulatory standards for the healthcare industry.

For more information about Vida’s commitment to data security and its suite of voice AI agent solutions, please visit https://vida.io. 

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About Vida
Vida is a leading provider of enterprise-grade AI voice solutions, transforming the way telecom service providers and small to medium-sized businesses operate. Vida's AI voice agents automate key business functions such as customer service, lead qualification, scheduling and sales. Founded by telecom industry veterans, Vida's proprietary voice stack integrates seamlessly with existing telecom networks and business phone systems over SIP. Leveraging advanced AI technology, Vida delivers lifelike, low-latency voice interactions for real-time, engaging conversations. For more info, please visit https://vida.io/.

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