Telinta and Vida Team Up to Bring AI Agents to Telecom Service Providers
Springfield, NJ, and Austin, TX (June 1, 2026) – Telinta, a global leader in cloud-based Softswitch solutions, and Vida Global Inc. (NYSE American: VIDA), a leading AI agent operating system, have partnered to bring intelligent multi-language, multi-modal AI agent capabilities to telecom service providers using Telinta’s hosted Softswitch and Billing platform.
Telinta has integrated Vida’s AI agent technology into its TeliCoreTM platform, enabling telecom service providers to add the power of AI agents to popular services like Hosted PBX, SIP Trunking, UCaaS, VoIP calling via brandable Mobile and Desktop Softphones, WebRTC, and other business telecom services.
With Vida, Telinta customers get access to Vida’s platform to provide AI agents to their end-user business customers. Vida AI agents answer inbound calls with intelligent, natural-language responses informed by the end user’s knowledge base and CRM data. During a call, agents can send SMS messages with links to make purchases, access documentation, book reservations, or complete other online transactions. Agents also place outbound calls from predefined lists and return missed calls automatically, so that no customer interaction is lost.
Vida's AI Agent OS powers tons of communications and operations across many businesses. Built to move companies from proof of concept to full production, Vida gives enterprises, MSPs, and telecom service providers the tools to build, deploy, and manage AI agent workforces across voice, text, email, and chat — with the visibility, control, and compliance required to operate at scale. Vida AI Agents speak 10 languages by default, and have developed a unique method to register as SIP devices on existing phone systems, making deployment seamless for telecom providers.
Telinta’s cloud-based TeliCore platform is the largest of its kind in the world and has served VoIP providers around the globe since 2002, offering integrated switching, real-time billing, and more. The company offers white-label solutions that enable service providers and their resellers to offer a full portfolio of profitable VoIP services under their own brand and at their own prices.
Both companies will offer special promotions for new customers who sign up in 2026. Telinta will offer new customers a $400 discount on their first monthly invoice. Vida will offer $200 off platform fees for Telinta customers ($500/month plan) for the first three months of service. Vida is also happy to build a no-cost, no-commitment Proof of Concept agent to demonstrate its capabilities firsthand.
"Telecom providers have always been the infrastructure layer for business communication, and with this partnership, they can now be the AI layer too," said Jordan Gadapee, CMO of Vida. "Vida isn't just an AI feature. It's the operating system that lets Telinta's customers run their entire AI agent business, from deployment to monetization. Together, we believe Telinta and Vida give service providers what they need to deploy intelligent agents across voice, SMS, email, and chat, and turn that into a revenue-generating service for their own clients."
“For over two decades, Telinta has built a comprehensive ecosystem of industry-leading partners like Vida to help our ITSP customers grow,” said Alex Ferdman, Telinta CEO. “Telecom service providers can use Vida’s AI together with Telinta’s TeliCore platform to better compete and win in the marketplace.”
About Telinta
Founded in 2002, Telinta, Inc. offers secure and reliable cloud-based Switching and Billing solutions for VoIP service providers worldwide. Telinta’s full portfolio of white-label carrier-grade solutions is highly customizable for VoIP service providers and their resellers. This includes Hosted PBX, SIP Trunks, Business and Residential VoIP, UCaaS, VoIP calling with brandable Mobile and Desktop Softphones, WebRTC, and other hosted solutions. Please visit us at www.telinta.com for more information.
About Vida
Vida is an AI agent operating system that enables businesses to build, deploy, manage, and monetize AI agents capable of running business operations and communications. The platform is LLM-agnostic, orchestrating Vida's proprietary technology with leading large language models and other ancillary AI technologies, including voice, transcription, and OpenClaw, to deliver intelligent, full-stack agents across industries. Vida serves direct enterprise customers and a global network of resellers, agencies, and partners. For more information, visit vida.io.
Media Contacts:
Anthony Stiso
Vice President – Marketing and Sales
Telinta, Inc.
+1 973 467-3364 (menu option 1)
Illume PR for Vida
vida@illumepr.com

Vida is the AI Agent Operating System — a platform for building, selling, and managing AI capable of managing operations and running communication for a business.
All Vida Agents are omnichannel by default. That means they can send and receive communications across multiple channels — including voice phone calls, texts, emails, web chat, and even web calls. No matter where your customers reach out, your agent can respond instantly and consistently.
An AI Agent Operating System (OS) is a complete suite of tools that lets you and your team create, deploy, and manage AI agents across every channel. It includes everything needed to build agents, sync agents, connect data sources, monitor performance, and scale securely — all in one place. The OS powers your agents and gives your team and enterprise full control over how they work.
A Vida Number is your dedicated AI-powered phone line. Every call or text to this number goes directly to your Vida Agent, so your business is always reachable. By signing up for a Vida subscription, you will have the option to select a local Vida number.
Vida Agents can do whatever you tell them to do. Common use cases include qualify leads, schedule appointments, handle support requests, handle intake forms, triage leads, after-hours support, and much more. They integrate with your existing tools to keep everything in sync, giving your team more time to focus on what matters.
To create a Vida agent simply describe what you want your agent to do, choose a number, and you’re ready to go. Vida’s no-code interface handles the rest. No setup complexity, no coding required.
Yes. Vida connects to your calendars, CRMs, ticketing systems, webhooks, and can even work with custom integrations through our API and native connectors. Your agents fit seamlessly into your workflow, not the other way around.
Yes. You can forward calls to Vida to protect your main line from spam and missed calls. Your number stays yours. Vida simply ensures it’s always answered.
Yes. You can forward calls from your mobile number to your Vida Agent. Contacts will still reach you directly, while new or unknown callers can be routed to your agent. Setup takes just a minute in the OS.
No. Your Vida Agent can only send and receive texts through your dedicated Vida Number. However, you can still forward calls from your personal number to your agent for full call coverage.
Yes. Vida signs BAAs and Vida’s infrastructure and data-handling processes are designed to meet HIPAA requirements for safeguarding Protected Health Information (PHI). We maintain strict encryption, access control, and audit protocols to ensure compliance for healthcare-related use cases. All ePHI is redacted and not stored on HIPAA accounts.
Yes. Vida undergoes regular independent SOC 2 Type II audits to verify that our systems meet rigorous standards for security, availability, and confidentiality. These reports confirm that Vida follows industry best practices for data protection and operational integrity.
Yes. Vida abides by all STIR/SHAKEN and TCR policies, and automatically manages telecom and messaging compliance. This includes carrier registration, A2P 10DLC verification, and opt-in/opt-out handling — to keep your communications compliant with FCC, TCPA, and carrier regulations. This ensures your agents operate legally and reliably across all supported channels.
Yes, outbound calls can be made using the Vida OS. Outbound calls can be initiated via API, CRM Integration, or via the front-end UI using a .csv file.
Yes, outbound text messages can be sent using the Vida OS. Outbound text messages can be initiated via API, CRM Integration, or via the front-end UI using a .csv file.
Vida Operator is another named used to refer to the Vida AI Agent ability to perform workflow and operations. All Vida Agents are OpenClaw compatible, and come out of the box with skills and templates allowing them to handle a variety of workflow tasks. Those tasks included, but aren't limited to: browser control, CRM automation, messaging, task management, data retrieval, social engagement.
OpenClaw is an open-source, autonomous AI agent that runs typically runs locally on a user's machine (PC/VPS) to automate tasks and execute shell commands. Vida AI Agents are compatible with OpenClaw and can do anything OpenClaw AI agents can do. However, it is important to note that unlike OpenClaw, Vida AI Agents are deployed in the cloud surrounded by an enterprise-grade secure environment, and they do not need to be deployed unsecurely, on your local machine.
Yes. Vida AI agents are capable of handling simple and complex workflows for business. Vida agents are equipped with their own computer, browser, memory, and the tools need to perform most any task a person can do.