VIDA PLATFORM

The AI Workforce OS for Business. Create, deploy, and manage AI employees who communicate with customers, work in your tools, and turn business goals into results.

Get StartedSee a Demo
THE PLATFORM

Everything your AI workforce needs to get to work.

Communication, execution, and oversight, connected in one operating system.

Omni-channel

AI employees who can answer, reach out, and follow up across channels.

Explore Omni-channel

Computer use

Equip employees to work in your business applications and complete tasks.

Explore Computer use

Outcome tracking

Define successful outcomes and review the evidence behind each result.

Explore Outcome tracking

Knowledge & skills

Give employees your business context and the skills their roles require.

Monitoring & control

Review conversations, activity, and handoffs across your workforce.

01 / LAUNCH

Put your first AI employee to work.

Start with a role, give your employee the context and tools they need, and test the workflow. Vida brings setup and deployment together so you can get to useful work sooner.

  1. 01Define the jobStart from a template or your own instructions.
  2. 02Equip your employeeAdd business knowledge, tools, and channels.
  3. 03Test and deployRefine the workflow before putting it to work.
Sample instructions for an AI receptionist in Vida: who you are, the call flow, and the goal.Sample menu for adding functions to an AI employee in Vida.Sample text thread in which an AI employee books a furnace tune-up.

Launch with one agent, grow from there.

See a DemoGet Started
02 / MANAGE

Get a clear view of your AI workforce.

See what your AI employees are doing, review completed work, and bring your team in when needed. Keep activity and outcomes visible as you expand across roles and locations.

  • Review conversations, actions, and handoffs.
  • See completed outcomes and their evidence.
  • Track usage as your workforce grows.
Vida dashboard for a home services company: key metrics such as calls answered and appointments booked, and the latest conversation logs.
PUT IT TO WORK

Start with the work you want off your plate.

Explore AI Employees
On a call
AI Receptionist
Every inquiry captured and routed.
Booking
AI Appointment Scheduler
Appointments booked and confirmed.
Texting
AI Lead Qualification Specialist
Qualified leads delivered to your team.
Calling back
AI Call Recovery Specialist
Missed callers followed up. Next steps booked.
Emailing
AI Lead Follow-Up Specialist
No lead left waiting. Meetings scheduled.
Ready
AI Customer Support Representative
Requests resolved. Exceptions escalated.
Sending an offer
AI Customer Reactivation Specialist
Old leads turned into new conversations.
Verifying
AI Intake Coordinator
Every detail collected. Ready for handoff.
Updating CRM
AI Administrative Assistant
Recurring workflows completed in your tools.
03 / TRUST

Adopt AI with confidence.

Vida is SOC 2 Type II audited, with enterprise-grade security and configurable controls to help protect business data and support your compliance requirements.

Get Started

HIPAA support through designated configurations and BAAs where required.

Encryption for sensitive data
Role-based access permissions
Consent, recording, and data policies
HIPAA support with BAAs
FREQUENTLY ASKED QUESTIONS

A few things to know.

What does the AI Workforce OS include?

Vida brings communications, computer use, business knowledge, monitoring, and outcome tracking into one platform for deploying and managing AI employees.

How do I get started?

[TBD] Start with one AI employee and one job. Pick a template or write your own instructions, add your business knowledge, tools, and channels, then test the workflow before it goes live. If you would rather see it first, book a demo and bring a workflow you want to improve.

Can AI employees use our existing software?

Yes. Vida connects to your calendars, CRMs, ticketing systems, and webhooks, and to custom integrations through our API and native connectors. AI employees also have their own computer and browser, so they can work in the applications your team already uses.

How does my team stay in control?

[TBD] You decide what each AI employee can do, and role-based access permissions decide who on your team can change it. Every conversation, action, and handoff is logged for review, and your team can step in when a conversation needs a person.

How do we measure success?

[TBD] Define what a successful outcome is for each role, such as a booked appointment or a resolved request. Vida tracks those outcomes and shows the evidence behind each one, next to usage, so you can see what your AI workforce delivers.

GET A DEMO

Hire your first AI employee.

Bring a workflow you’d like to improve. We’ll show you how Vida could help and what it would take to get started.

Get a DemoTry Me