AI Receptionist

An AI receptionist that books the job.

An AI Receptionist that answers, completes intake and puts the right job in your system.

Give callers a consistent first response during overflow and after hours.
Complete your intake and scheduling process with current system information.
Keep your team informed with records, outcomes and clear escalations.
$35,000+ a year saved vs. hiring dedicated phone staff. Spokane Humane Society

Build Your Ideal Digital Employee with Vida

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Toward a Paid Pilot

Schedule time with our team to tell us what needs to get done. We’ll show you how an AI agent can do it.
Schedule time with our team to discuss AI agent needs, and if you decide to run a pilot receive a $1,000 credit.
As Seen On
Built for teams that need every customer to receive a useful response, even when no one is available.

How the work gets done

Answer calls, collect the right information, book appointments, update your systems, and bring the right person into the conversation when needed.

Incoming call · 9:02 PM
Hi, I need to move my Thursday appointment.
Friday at 9:30 AM is open. Does that work?
Alice
Yes, that works.
Calendar updated · Record saved
Call · Confirmation ›
0:09
Moved the appointment to Friday at 9:30 AM.
01
Answer the call
02
Identify the caller and why they called
03
Collect the intake you approve
04
Look up the record in your system
05
Book, create the record or transfer
06
Check the result and send the summary

What it handles

24/7 Call and Text Answering

Calls, emails, texts and iMessages, with your approved greeting.

Alice, Vida AI Receptionist
Call answered · 0:42
Text sent · 2:14 AM

Routine Request Resolution

Answer approved questions without pulling staff off the floor.

Exception Escalation and CRM Updates

Record conversations, outcomes, bookings and handoffs.

Appointment Booking

Book or reschedule through connected calendars and availability rules.

Call Routing and Transfers

Route qualified callers and complex exceptions to the right person.

Customer Detail Capture

Names, contact details, intent, urgency and what your team needs.

New caller
Saved to CRM
Name
Jamie Rivera
Reason
Move Thursday appointment
Urgency
This week
Next step
Offer Friday 9:30 AM

Answered, booked, and in your system.

See your front desk workflow

What stays with your team

The agent

  • Your approved scripts, hours, consent rules and escalation paths.
  • Routes exceptions to the right person with the context already captured.

Your team

  • Health, legal, payment and clinical questions
  • Complex exceptions and anything outside your rules
  • Decisions your policy keeps with staff
Is this charge on my bill correct?
I’ll connect you with our billing team now.
Alice
Transferred to front desk · Summary attached
Agent is on
×
Message
→

Why teams choose it

Covers nights, weekends and overflow

Answers 24/7 with your approved greeting and business rules.

Works inside your systems

Logs into your software, updates the record and checks the result.

Hands off with the full conversation

Routes exceptions to the right person with the context already captured.

Works to your rules

Your approved scripts, hours, consent rules and escalation paths.

One agent across voice, text and email

Carries the context from a call into the follow-up text.

Checks before it acts

Confirms the live record before it contacts anyone or changes anything.

Try the agent
Alice, Vida AI Receptionist

Alice

Call or text Alice and hear how she answers.

Call AliceText Alice
$35,000+
a year saved vs. hiring dedicated phone staff

“For what we’re getting and the price we’re paying, it’s just awesome.”

Heather Bafus, Spokane Humane Society

AI Receptionist FAQs

Common questions about automating calls, texts, bookings, routing, and front-desk workflows with an AI receptionist.

    Stop paying for an answering service.

    See your front desk workflow